FAQ

Fill in the registration form and send it to the project team. After receiving the registration form you will receive a confirmation of registration.

• Tuesday 8, Wednesday 9 and Thursday 10 May from 10.00 - 17.00 hours
• Friday 11 May from 10.00 - 16.00 hours

Exhibitors wearing a valid exhibitor badge can enter the exhibition halls daily from 08.00 until two hours after closing of the exhibition.

Amsterdam RAI will be open for delivery of goods on:

• Wednesday 2 May – Friday 4 May 08.00 - 22.00 hours
• Saturday 5 – Monday 7 May 08.00 - 17.00 hours

Removal of goods is possible from Friday 11 May 17.30 to Monday 14 May at 17.00 hours.
Ready-to-exhibit stands can be decorated Monday 7 May 08.00 to 17.00 and should be cleared Friday 11 May by midnight.

Contact Amsterdam RAI department account management to discuss the options.

A stand design must be submitted to the organisers for evaluation and approval no later than 1 February 2012.

Yes, a ready-to-exhibit stand construction package is available. On the website you can find 3 different packages.

The number of badges is based on the number of square metres of your stand:

Your stand size	Number of badges free of charge
1 - 20 m2	4
21 - 30 m2	6
31 - 40 m2	8
41 - 50 m2	12
51 - 100 m2	18
101 - 200 m2	25
201 - 300 m2	30
301 - 500 m2	35
501 - 1000 m2	50
1000+	60

Co-exhibitors will automatically receive two free exhibitor badges.

Exhibitor badges will not be sent out by regular post. You will receive a login code to enter your Exhibitor Management Portol (EMP). In the map ‘Modules’ on the EMP you can register your stand personal and send out digital invitations.. The link to this online system will be available from February 2012. After completing the registration process you will receive a confirmation e-mail including a voucher. Please print this voucher and present this at the ISSA/INTERCLEAN Amsterdam 2012 exhibitors registration desk to receive your personalized exhibitor badge(s).

As an exhibitor you are entitled to 50 invitation cards free of charge. Via the Web shop in the Exhibitor Management Portal you can order extra invitation cards or send digital invitation cards. You can choose from two language templates (Dutch, English) which can be customised with your company logo and company details.

The menu contains:

• New Products
• MyPages
• Webshop
• Event Information
• Free Publicity
• Stand Construction
• Innovation Award
• (Digital) Invitation Cards
• Exhibitor Registration
• Catalogue
• Partnerships & Media Solutions
• Logistic Services
• Parking
• Hotel & Travel Service
• Logos
• Exhibitor Information - Email Archive
• Safety Rules
• Practical Tips
• Terms & Conditions
• Exhibitor Warning
• Checklist
  

By using the login codes you have received a seperate email with subject Your login details for ISSA/INTERCLEAN Amsterdam 2012 .You can login via the Exhibitor login button on the ISSA/INTERCLEAN Amsterdam website.

Via the Web shop in the Exhibitor Management Portal you can order equipment and services, including AV and telecom equipment, catering, invitation cards, parking tickets and hostesses.

Please contact the Exhibitor Services department.

An overview of deadlines can be found at the Exhibitor Management Portal .

By filling in the online registration form which you can find in the Exhibitor Management Portal

Awarded by an independent panel of judges, the ISSA/INTERCLEAN Innovation Award is the world's leading competition for cutting edge traffic products and services. Taking part in the ISSA/INTERCLEAN Innovation Award draws attention to your company and its products, and winning an award brings bonus publicity and subsequent sales interest.

The competition is open for exhibitors and co-exhibitors of ISSA/INTERCLEAN Amsterdam 2012.

ISSA/INTERCLEAN Innovation Award entries need to be registered at the latest 22 January.

All companies on the shortlist of nominees will be informed end of February.

The category winners and overall winner of the ISSA/INTERCLEAN Innovation Award 2012 will be announced during ISSA/INTERCLEAN Amsterdam at Amsterdam RAI. The ceremony will be open to all exhibitors at ISSA/INTERCLEAN 2012 in possession of an exhibitor badge.

A registration fee of € 150.00 (excl. VAT) per product entry will be charged. For 2012, the entire proceeds of the ISSA/INTERCLEAN Innovation Award will go to AMREF Flying Doctors.

Check if the picture you are trying to upload is indeed a JPG format picture of a minimum of 300 dpi.The picture is in RGB (web) colors and not in CMYK (print) colors

All fields marked with a * are obligatory. If an 'error' note is shown on the screen, please check all fields to see if all the information is still in all fields. If you use too many characters in the motivation fields, the system will tell you at the end when you try to save your application. Make sure that you keep within the amount requested. Please note that the total amount of characters mentioned, is including spaces and marks.

A MyPage is a company presentation on www.ISSAINTERCLEAN.com, which gives you the opportunity to edit and update your company profile. ISSA/INTERCLEAN.com is a business-to-business website that brings together buyers and sellers. Initiated by ISSA/INTERCLEAN, ISSA/INTERCLEAN.com is the most comprehensive online catalogue for the cleaning industry. All ISSA/INTERCLEAN Amsterdam 2012 exhibitors are automatically entitled to a two-year membership of ISSA/INTERCLEAN.com. The information you provide will be published on the site directly and is free of charge.

You can update your MyPage via the Exhibitor Management Portal (menu item MyPages).

No, the catalogue data must be filled in separately via the Exhibitor Management Portal (menu item MyPages).

No, you need to fill in the catalogue forms for ISSA/INTERCLEAN 2012 again. Failure to do so will mean only your address details will be mentioned in the catalogue.

In the Exhibiting pages of the ISSA/INTERCLEAN Amsterdam website you will find an overview of promotional oppportunities. Several options are also available in the Exhibitor Management Portal (menu item Marketing).

You can promote your new product by filling in the New Products application form via the Exhibitor Management Portal (menu item: New Products). The page ‘Free Publicity (press)’ contains information on how to provide press information or a press kit.

Via Amsterdam RAI Hotel & Travel Service you can book a hotel room for attractive rates. You can also book your flight or car via RAI Hotel & Travel Service.

Click here for the options by car, taxi or public transport

• By car/taxi: approx. 15 minutes (allow for considerable more time during rush hour)
• By train: 11 minutes from RAI train station

• By auto/taxi: approx. 10 minutes (allow for considerable more time during rush hour)
• By metro (subway): approx. 20 minutes from the RAI train station
• By tram: approx. 15 minutes

• from Amsterdam RAI to Schiphol Airport: approx. € 33,00
• from Amsterdam RAI to the city centre: approx. € 14,00
• from Amsterdam RAI to the Central Station: aprox. € 19,00

Click here for information on the city of Amsterdam, including tourist attractions.

There are many restaurants, shops and supermarkets in the vicinity of the RAI. < a href="http://www.iens.nl/english">Click here for information and reviews of restaurants in Amsterdam.

Please send a request to the ISSA/INTERCLEAN project team in advance of the show. Related catering (and other) requests can be sent to Exhibitor Services, T +31 (0)20 549 19 64

Yes there will be an Internet connection available. As a special service to our visitors and exhibitors there will be several free WiFi connection at the exhibition floor of ISSA/INTERCLEAN Amsterdam 2012.