UK Business Speaker of the Year 2011/012 and past Silver Medallist in the World Championship of Public Speaking, Phillip Khan-Panni will present a valuable and beneficial study on how to get the best from doing business with clients around the world, from Japan to the US, Russia to South Africa.
This Seminar will be especially useful for professionals who move around, or wish to expand into, the international marketplace.
This Seminar will be followed by a roundtable discussion on the subject of doing business in culturally diverse parts of the world with specific emphasize on the professional cleaning industry. Panelists include Clive Damonze, a motivational speaker and Chairman of the National Contract Cleaners Association of South Africa, Stefano Grosso, ISSA European Board Member and liaison with AfidampCom, Italy’s national association of distributors in the professional cleaning industry, Anna Whitton, EMEA Vice President & General Manager of Rubbermaid Commercial Products (RCP), a leading company in innovative durable facility maintenance solutions and Oleg Popov, Chief Executive Officer of Cristanval , a 5000 employee strong multiservice Russian cleaning company.
| When |
May 8th, 10.00 – 12.00 |
| Where |
Amsterdam RAI Elicium Rooms D201-202 |
| Price |
Members € 50 VAT excl. Non Members: € 75 VAT excl. buy your ticket |
Hosted by the WFBSC and ISSA
Keynote speaker Professor Didier Pittet, Director of the Infection Control Programme and World Health Organization (WHO) Collaborating Centre on Patient Safety at the University of Geneva , Switzerland will lead the session which will be focused on the impact that cleaning can have on the risk and spread of infection. In particular, the keynote will address global hand hygiene initiatives, deal with the WHO Global Patient Safety Challenge “Clean Care is Safe Care” and the WHO’s engagement with the business community.
The Seminar will include a roundtable discussion and address issues such as, "Life after Chlorine", "the impact of hygiene in the prevention of disease" and "the importance of hand and surface hygiene". Discussion panelists include Andrew Large, Chief Executive of the Cleaning & Support Services Association (CSSA) and manager of the Secretariat of the World Federation of Building Service Contractors, (WFBSC), Keith Baker, ISSA Director of Services for Europe, Middle East and Africa (EMEA), Thea Daha, Infection Control Professional, Dutch Working Party for Infection Prevention at Leiden University Medical Center, the Netherlands and Vera Ushakova, Chairman of the Board of the Russian Cleaning Companies Association (RCCA)-St. Petersburg and General Manager of Chemitech Co.Ltd.
The present scope of activity is the creation of a clean environment for public health.
Targeted specifically at Senior Managers in the EMEA Cleaning industry.
| When |
May 9th |
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| Where |
Amsterdam RAI Elicium, Rooms D201-202 |
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| Price |
Members € 50 VAT excl. Non Members: € 75 VAT excl. buy your ticket |
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Hosted by IFMA and ISSA
| When |
10th May 11.00 -14.00 |
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| Where |
Amsterdam RAI Elicium Rooms D201-202 |
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| Price |
Members € 75 VAT excl. Non Members: € 100 VAT excl. buy your ticket |
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1 Sustainability in Cleaning and Facility Management>>
Answering the critics about the importance of a sustainable approach to the cleaning industry in a period of economic change. Professionalism and employee performance should always be the deciding factors in winning contracts. How significant is the cleaning industry’s link to the total sustainable facility management chain?
Speaker: Annette I.H. van Waning, Corporate Social Responsibility Manager Vebego International, Manager Vebego Foundation.
2 New Ways of Working and the effect on the cleaning industry >>
The new way of working means that people can work how, where, when and with whom they prefer. The main goal is to be more efficient and effective in the workplace and to enable a higher level of employee satisfaction. This enables organizations to be more productive and to attract and retain new talent.
The new way of working changes the workplace, the way we structure the organization, the flow of work processes, and also the way we use technology and the workspace. Therefore, it is important to develop an integrated approach to achieve business objectives.
Speaker: Dirk W. Bijl, Ambassador of the New Way of Working (NWoW), former IT expert with Microsoft, HP, Oracle and Cap Gemini and author of three books including Journey Towards the New Way of Working, available in English.
3 The challenges of the ageing population >>
As with climate change, the challenges of the ageing population and the needs of seniors must be addressed. The time is now for an Al Gore equivalent in the ageing sector.
Speaker: Dr. Hans Marcel Becker, Chairman of the Board of the Humanitas Foundation.
Hosted by BICSc International and ISSA
Presentations from experienced professionals who will make the link between training and certification of "entry level to Supervisory employees" through to Company Accreditation and the continuing emphasis on robust eco labeling in the sector and the ROI value link.
Targeted at Senior Company Managers in Facility Management and the Contractor Market, Retail Management, as well as all user sectors where there is a requirement for employee training and education.
| When |
11th May. 11.00 -12.30 |
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| Where |
Amsterdam Elicium Room D 201-202 |
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| Price |
Members € 50 VAT excl. Non Members: € 75 VAT excl. buy your ticket |
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